Marking patient appointments is important for patient experience follow-up and data.
To mark a patient as Arrived, click on Mark as Arrived on the right side of the appointment.
Click on the dropdown arrow for the following options:
The Arrived tab shows all patients that have been marked as arrived.
A follow-up SMS will be triggered on the HAS backend for patient feedback.
Click on Book a follow-up appt to arrange an appointment for the patient at the same location.
An SMS will be sent to the patient once booked.
<aside> 💡 Patients are restricted to scheduling appointments through the public-facing website, with a maximum advance booking window of 30 days for all services except General Consultation, which allows booking up to 90 days in advance.
Clinic users have no limit on advance appointments.
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