Zones & Rooms

This feature allows clinics to set Zones & Rooms for clinic visits when Queue is in use. Room names will be reflected on the Queue TV View and in the patients' SMSes.

1. Click on Settings >  Queue
2. Click on Zones & Rooms
3. Click + Add Room to set and name your first room.
4. Repeat + Add Room if your clinic will be using more than one room.
5. Click + Add Zone to set and name your first zone (e.g. Consultation)
6. Repeat + Add Zone if your clinic will be using more than one zone (e.g. Payment).

<aside> 💡 Tip: Manage rooms easily by clicking on the bin icon to remove the room, or toggle off to hide the room if it's not in use.

</aside>

If there is more than one Zone, you can opt to only send SMSes when it's their turn as shown in this example.

All SMSes are FREE.

Clinic staff can still opt a patient out from receiving SMSes during the Queue registration process.

Patient’s Journey

This feature allows clinics to determine the patient's journey if there is more than one Zone for Queue.